At Bells of Bliss, we understand the importance of our customers' satisfaction, and we are committed to ensuring you have a seamless and enjoyable shopping experience. As part of our dedication to your satisfaction, we have instituted a thoughtful and fair return policy.
We offer a 14-day return window from the date of delivery of your product. During this period, should you find that the item does not meet your expectations or you have any issues with it, you are welcome to initiate a return process. Upon the successful return and inspection of the product, you will be reimbursed for the full price of the item, ensuring that your investment is protected. Please note, however, that while we refund the item's price in full, shipping costs are non-refundable.
It is important to mention a few caveats to our return policy:
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If a return is initiated after the standard 14-day return period, but within a 30-day timeframe, a restocking fee equivalent to 25% of the item's price will be deducted from the refund amount. This policy also applies to returned items with their identifying stickers removed.
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Please be aware that we do not offer product exchanges. This policy ensures that each item we send out meets our strict quality and authenticity standards.
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The customer will be responsible for the shipping charges associated with returning the product. We encourage you to choose a reliable shipping method that offers tracking to ensure the safe return of the item.
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We regret to inform you that we cannot accept returns for customized sets or any damaged bowls. These items are uniquely tailored or inherently unique, making them non-returnable.
This policy is established to maintain the highest levels of customer satisfaction while preserving the integrity of our products. We strongly recommend reading and understanding this policy before making a purchase.
At Bells of Bliss, we value your business and trust. Should you have any questions or concerns about our return policy, please do not hesitate to reach out to us. We are here to assist you in every way possible to ensure your experience with us is positive and fulfilling.